brid video

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Digital Post

    DIGIPOST is one of New Zealand’s most experienced post production and visual effects companies, dedicated to bringing to life the creative endeavours of their clients. History Opening in 1990, Digipost was New Zealand’s first digital post production facility. In late 2007, they launched a state-of-the-art facility in Auckland. Their ongoing investment in leading-edge systems and equipment helps them unlock the best creative work alongside their clients. They offer a depth of experience and resources unmatched in New Zealand. Digipost has completed thousands of local and international TV commercials, feature film and television projects. What They Do Digipost is New Zealand’s most experienced post production and visual effects company, dedicated to working with local and international clients to bring to life their creative endeavours, delivering the highest quality services to the film, advertising and television industries. They are a client-focused business that brings creative and technical excellence to every project. As well, they pride themselves on the important things that clients expect – attention to the finest detail, delivery on time, and on budget. Digipost and AV Intelligence When Digipost needed to add some storage, they called on AV Intelligence to help. After completing some recent work for Digipost, Garry had this to say about the service he received. “AV Intelligence have provided EditShare systems and support to our company since 2008, and have helped us successfully navigate our way through numerous TV series and Feature Film productions. I have found them always very professional, responsive, and thorough in their work. They communicate well regarding any issues with our systems, and always provide options and a plan of action. They take the time to understand Editor’s workflows and deadlines, with an intention to minimise downtime and maximise resilience. They stand by their work, and on occasion have invested heavily of their own time to ensure a system delivers reliability. I have no hesitation in recommending AV Intelligence to others – their local support base has proved invaluable to our ongoing success in servicing projects with demanding deadlines”. Garry Little Managing Director   Go to the Digital Post website – www.digipost.co.nz   AVI...

Remote Support

In order to receive remote support from AV Intelligence, you may be asked to click one of these links   TeamViewer Host     Quick Support     Join Meeting     Windows Team Viewer     Mac Team Viewer...

SmallTree Medi Storage now available from AV Intelligence We are excited to announce our recent appointment to represent SmallTree products in New Zealand. Small Tree are dedicated to bringing you quality products that don’t empty your bank account. Increase your productivity and maximize your post-production editing time with powerful, high performance shared storage and networking solutions for your editing team. Designed for collaborative editing teams, Small Tree products combine the highest possible performance, ease of use, and reliability, backed by our industry-leading technical support. To find out more, check out the SmallTree page AVI...

EMC Isilon X200

Use EMC Isilon X200 Storage Consolidation Solution Bundles to consolidate your file-based, unstructured data environment. With these Isilon X-Series scale-out NAS solutions, lower costs, easier management, and a flexible, clustered storage infrastructure are yours. Speed access to data for workloads such as file shares, home directories, and a wide range of applications. EMC Isilon X200 Storage Consolidation Solution Bundles: 48 TB Solution Bundle:  4 Isilon X200 nodes with 12 TB HDD and 6 GB RAM per node 108 TB Solution Bundle:  3 Isilon X200 nodes with 36 TB HDD and 6 GB RAM per node 108 TB Performance Solution Bundle:  4 Isilon X200 nodes with 27 TB HDD, 600 GB SSD, and 24 GB RAM per node 216 TB Performance Solution Bundle:  8 Isilon X200 nodes with 27 TB HDD, 600 GB SSD, and 48 GB RAM per node Key features: Increases efficiency with a modular design and single volume architecture Scales easily: deploy in 10 minutes; add a node in 60 seconds Adds extra performance with optional solid state drive (SSD) and system ECC memory Exceeds 80% storage utilization Reduces capacity needs with data deduplication option Offers robust data protection and security options including data at rest encryption Provides multiprotocol support   To find out more, check out the Rhema Media Group page   To find out more, check out the EMC Isilon page   AVI...

EditShare Support Agreement

Support Agreement between EditShare Asia Pacific Pty Ltd ACN 154 348 517 of Unit 7, 6 Vanessa Boulevard Springwood, Brisbane QLD 4127, Australia (“EditShare”, “We” or “Us”) And Name of Customer (Company or Individual/Trustee) of (address) (“You” or “Customer”) 1. Support Agreement (a) Subject to your payment when due of the fees specified in Attachment 1, we will provide: (i) remote email and phone support of the System as required to effect repair or to bring the System to an operating level standard; and (ii) Software Updates to the System, for the support Term on the terms of this agreement. (b) Provision of support or other services other than remote phone support (including on-site support) may be provided at our sole discretion, and may be subject to additional charges for (without limitation) labour, parts, and traveling expenses. 2. Your Obligations (a) You must: (i) Submit all support request issues via the EditShare helpdesk with sufficient details and information that we require. (ii) Provide a technical person on-site to liaise or coordinate any tests, troubleshooting, or diagnostics as directed by EditShare including a support technician. (iii) Undertake all troubleshooting steps or software patches/upgrades as directed by EditShare support technician. (iv) Read and understand the working procedures and daily/weekly user maintenance/administration system checks required by Editshare. (v) Provide an APC smart UPS with the appropriate rating and connectivity for system purchased in order to protect your EditShare system from electrical surge or power fluctuation or outage. (vi) Permit EditShare representatives, employees, contractors, resellers or agents access to the equipment and premises when required for fulfilment of this agreement. (vii) Allow access by remote support (i.e.: Simple Help) as required by an EditShare technical services person. (viii) Provide the EditShare login password (if the client has changed from default) to an EditShare technician immediately on request for remote or on-site support. (ix) implement your own reasonable internal procedures for backups/archival of crucial project data or media. (b) You understand and accept that: (i) Failing to comply with the obligations of this clause, or provide any other assistance or follow any other instructions reasonably requested by us, may prevent or impair our ability to provide support. (ii) EditShare...